Set Outlook rules to avoid “Ah, crap!” situations after sending emails.

November 3rd, 2008 by Robert Günther

How often have you clicked on the SEND button within Outlook and in the very second you clicke you noticed that you made a mistake. Maybe you forgot the attachment, misspelled a word in the subject or put your boss on CC instead of your best work buddy?

I’ve been through all of these and I’d like to show you how Outlook Rules can help you avoid these situations. We will set up a rule that will “defer” emails from leaving your outbox after clicking the SEND button for some minutes.

Go to Tools in the menu bar, Rules and Alerts. There will a small window open up, click on New Rule.

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Under “Start from a blank rule” (at the bottom of this list), choose Check messages after sending, and then click Next.

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Click the Next button again on the “Which conditions do you want to check” screen. Another window will pop up with this dialog informing you that the rule will apply to all messages. You can also set this rule up to only work for certain people or groups.

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On the next screen, check the box for “defer delivery by a number of minutes“, and then click on “a number of“. Change the defer minutes to something like 5 minutes (after a while I changed mine to 3 minutes, 5 minutes is way too long).

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Click the Next button, and then give the rule a name, mine is “Don’t send out stupid emails!”

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That’s it, you’re all set. When you click on the Send button right now, you will notice that the emails will stay in your Outbox for the specified number of minutes. Please note that when you edit an email within the Outbox (e.g. by double clicking on it) you will have to click the Send button again, otherwhise it will stay in the Outbox forever.

Reblogged from the Howtogeek Blog.


Why listening is the ultimate (business) skill.

October 14th, 2008 by Robert Günther

Ever wondered what’s the most important skill in your daily business is, no matter whether you’re a construction worker, a lawyer or a sales guy like me: its listening! Listening to your customers, your colleagues, your boss and even your belly. Now you might say that these are different kinds of listening skills, but I dare to say they are not. Listening is so very important as it maximizes effectiveness of aural business communication, no matter who you’re talking, err listening to.

Why is listening so vitally important for good communication? Because we think at a much faster rate than we listen. Which means that although we might listen to someone talking to us, our mind is working on the words it is processing on a much faster rate. Our brain will take whatever word it hears and construct new words, ideas and thoughts around this. Very often we tend to literally get lost inside this process and stop listening and following the conversation. Therefore listening is not only about asking the right questions, but more importantly about stopping yourself from “thinking too fast” and forcing yourself to focus on the conversation.

The best way to stop yourself from dwelling away is practicing it. Whenever you are in a conversation and you notice that your thoughts are drifting, force yourself to stop. You can only think about one thing at the same moment, therefore you have to focus. The lifecoaches blog suggest the following little exercise to train this ability:

Take a moment and think about where you would like to go on your next vacation. What would you like to do? How much fun would you have? Okay, so you got the dream vacation? Now, what do you have to accomplish at work or home tomorrow? What did you notice took place when you went from thinking about your dream vacation to work or home? What happened in your mind? Did you switch gears from vacation to work? You were so focused on creating that dream vacation and then you easily began focusing on work or home. This exercise is what we must practice when having conversations with people. It will help us to stay focused on what the individual is saying.

This will be the first and most important skill for improving your listening skills. Force yourself to focus on what’s being said, focus on not letting your mind drift away. In a next step you should fine-tune your listening skills, here are a few methods how to do it:

  1. Learn to “listen ahead”: By “listening ahead”, trying to anticipate where a discussion is leading to, during the dialogue, determining the conclusion in advance of your required response allows you to relax and improve information absorption. This might sound contrary to what I’ve said above, but it means that your mind should focus on the conversation, not on anything else.
  2. Learn to periodically validate communicated information: By mentally striving to validate the accuracy and completeness of information points made by the prospect, especially during pauses in the dialogue, (which can be achieved with note taking), you can allow yourself to absorb more information easier, especially information forthcoming in the continued dialogue.
  3. Utilize “Active Listening” techniques: By periodically, mentally summarizing the major points communicated by the prospect and voicing, reaffirming your interpretation of the points made back to the prospect you add a tremendous amount of clarity to the information exchanged thus far.
  4. Strive to understand versus “Judging”: By working to consciously understand what the prospect is saying versus the natural tendency of judging - approving or disapproving what is said will allow you to absorb what is actually said more than any other listening development technique.
  5. Use your eyes to “get the rest of the story”: By listening with your eyes, paying attention to the prospect’s body language, their nonverbal facial and body movements or hand gestures you can see what the whole body is trying to tell you, not just the mouth!
  6. Maintain a mental repertoire of common responses: By mentally developing and rehearsing how you are going to strategically respond to common sales prospect purchase objections, for example, in advance of a sales call, allows you to listen more effectively. A comprehensive mental inventory of common responses will also give you more confidence in any selling situation.

Listening is the most effective way to build trust, establish a strong relationship, maximize your time by properly disqualifying dead end opportunities and protecting your own and your company’s resources. When you listen with interest, you encourage communication. This allows another person to open up to you. If they feel safe, they will trust you. Encourage communication by showing interest in what someone shares with you by nodding when they speak. You don’t have to agree. You’re just showing that you’re listening. Don’t interrupt when someone is speaking just so that you can have your turn.

Good listening skills are directly connected to good questioning skills. I will talk about them in one of the next posts here. Meanwhile I’d like to recommend googling for more information on listening skills, there are tons of stuff on the intertubes.


The perfect breakfast.

October 8th, 2008 by Robert Günther

You may have heard it already, maybe your mum said it or someone during a health course at school: breakfeast is the most imporant meal of the day. But why is that so you may ask. Well first of all because it gives us energy for the few hours in which we’re most productive and it empowers our brain.

Providing enough “fuel” for your brain is important to activate the brain neurotransmitters. These are the four most important neurotransmitter and their effects:

  1. Catecholamines - activity and aggressiveness (adrenalin)
  2. Acetylcholine - learning aptitude, flexibility and memory
  3. Serotonin - concentration, motivation, drive, relaxation, well being
  4. Endorphin - euphoria and sensation of pain

There are multiple ways to activate each of these neurotransmitters. Endurance training like walking, hiking and jogging will increase your inner Endorphin production (and will also save you from diseases and depression). Acetylcholine and Serotonines can be activated through protein rich food like meat, fish, milk products and through carbohydrates. Those can be found in all kinds of food, though the most effective way to get them is through cereals as they give away the carbohydrates over time and not all at once.

Breakfast will therefore not only provide you with “brain fuel” but it will also improve your stress resistance and tolerance through micronutrients. You all know micronutrients by heart: vitamin B, C and E, beta carotene and magnesium. The most vitamins can be found in the most colorful kinds of vegetables and fruits, rule of thumb: the more red the more beta carotene. In addition to this micronutritions like vitamin B and magnesium will decrease the production of stress hormones.

To summarize this, a good breakfeast should provide you with “brain fuel” through micronutrients for activating your neurotransmitters. Therefore a perfect breakfast should consist of carbohydrates combined with micronutrients rich and colorful food. Eat a small bowl of cereals, take yogurt instead of milk and add some fruits. This will give you enough energy for the entire morning and over time reduce stress and keep your brain healthy.

perfect breakfast

PS: don’t forget your 2 liters of water per day… and remember, coffee is not water!


10 rules of success for start ups.

October 7th, 2008 by Robert Günther

This is actually a bit older, taken out of a Financial Times interview with Loic Le Meur, where he has come up with 10 rules for success in business:

  1. Don’t wait for a revolutionary idea. It will never happen. Just focus on a simple, exciting, empty space and execute as fast as possible
  2. Share your idea. The more you share, the more you get advice and the more you learn. Meet and talk to your competitors.
  3. Build a community. Use blogging and social software to make sure people hear about you.
  4. Listen to your community. Answer questions and build your product with their feedback.
  5. Gather a great team. Select those with very different skills from you. Look for people who are better than you.
  6. Be the first to recognise a problem. Everyone makes mistakes. Address the issue in public, learn about and correct it.
  7. Don’t spend time on market research. Launch test versions as early as possible. Keep improving the product in the open.
  8. Don’t obsess over spreadsheet business plans. They are not going to turn out as you predict, in any case.
  9. Don’t plan a big marketing effort. It’s much more important and powerful that your community loves the product.
  10. Don’t focus on getting rich. Focus on your users. Money is a consequence of success, not a goal.

Read the entire article: Financial Times - Share ideas to the maximum.


‘www’ - why waste words?

September 29th, 2008 by maik

One thing that often confuses me when opening a website is when the main page of a domain can’t be reached without setting the ‘www’ in frot of the URL.

Why Waste Words?

Why Waste Words?

I know that a domain without the ‘www’ isn’t automatically supposed to be forwarding to the word wide web presence, but IMHO it should be regarded as common to use a domain this way. When opening 200 websites a day, that saves you 200 seconds. Time enough to get yet another cup of espresso. And if i have to choose between another cup of espresso and typing ‘www’, i’ll stuck up with the first one. :-)


Shortcut rulez

September 5th, 2008 by maik

Fact is, for repetitive actions, using the mouse is the longest, most inefficient way to get it done.

I couldn’t agree more to this quote. What the assembly line has done for mass production is what shortcuts can do to our personal workflow. They reduce the time we have to spent with things that can be done smarter otherwise.

Via:  Lifehacker.com - Reboot your Workflow this Fall


Quicky: Tony Robbins Videos: 3 Pillars to an Extraordinary Life

May 25th, 2008 by Robert Günther

The Life Coaches Blog posted four videos of personal coach Tony Robbins explaining what he calls 3 pillars of an extraordinary life.

Check them out!

PS: As a bonus you might also want to watch this 12min interview with Tony Robbins.


Stick to your fitness schedule.

May 25th, 2008 by Robert Günther

A few weeks ago I started a new workout and fitness schedule. After one year without any regular training and fitness sessions I really felt how inflexible (and heavy) I had become.

One day it was just enough and I decided to become the sportive guy I was twelve months ago. I made a plan which said that I’d have to build up a base fitness first by running running running. After that base fitness the next step would be to start working on my muscles. But lets start with the running part. In order to get me into the right mood I bought the right equipment, Nike+ running shoes and a Nike+ armwrist sportband to track my running distance, just enough to keep a geek like me motivated. And it really works, I love to see my progress online, notice how long I’ve been running, how many callories I’ve burned etc.

Nevertheless there is one fact that really tries to keep me from running: my inner temptation. How often does my brain try to find an excuse not to go running. Sometimes I really have to fight with myself to get my ass out of the door. Therefore I did not only have to build a training schedule, but also develop a way to motivate myself each and every day.

Only recently I found a nice little post in The Happiness Project blog on 11 tips for sticking to a schedule of regular exercise. I found so much truth in there and I will try to follow these tips in the next days. One paragraph really struck me:

Think of exercise as part of your essential preparation for times you want to be in especially fine form — whether in performance (to be sharp for an important presentation) or appearance (to look good for a wedding) or mood (to deal with a stressful situation). Studies show that exercise does help.

This is exactly what kept me running over 10km in the last weeks. I want to get in shape to start playing basketball again in autumn. Check the entire list out and see if there’s something for you as well.

Link: The Happiness Project - 11 tips for sticking to a schedule of regular exercise.


Use your brain for presenting!

May 20th, 2008 by Robert Günther

Presentation Zen, my favorite site when it comes to improving my presentation skills, published a nice review of Dr. John Medinas book "brain rules":

Then I read the book, and was blown away. In a way, we already know the rules put forth by Dr. Medina in his book, such as vision is the dominant sense (rule#10). We certainly know the power of the visual — a picture is worth a thousand words, etc. — yet we fail to take advantage of this properly in the area of presentation design, web design, document design, and so on. We all know that people don’t pay attention to boring things (rule #4), yet the majority of presentations on this planet are less than compelling (to say the least).

The post also included a slide set with teasers on the topic of the book:


From what I’ve read this book is a must read for people who present in front of others. I’ll definitely get it. Read the entire article here.


Finally: add a task list to your GMAIL interface.

April 10th, 2008 by Robert Günther

Yehaaa this is something I’ve been waiting for ages. If you use Outlook at work (like me) you’ve probably like the integration of the task list into the main interface as much as I do. For quite a long time now I kept looking for a similar solution for the only tab, thats always open in my firefox: GMAIL. I’ve tried different tools to organize my ToDo’s: 37signals tadalist, I want Sandy and Remember The Milk. The latter one cought my attention a few months ago with instant messaging integration and just released this great Firefox plugin which nicely fits into the GMAIL interface.

GMAIL interface with RTM plugin

Tasks can simply be added, sorted by name and dates and grouped by different criteria. But thats not all: you can also attach URLs to tasks, set specific dates, even share them with other Google users and.. the best.. TAG them!! How nice is that? In order to get a deeper understanding of this nifty little tool you might want to read this great article from the unclutterer blog.

Link: A simple way to simplify email — From Stowe Boyd